A case study is a particular method of qualitative research. Rather than using large samples and following a rigid protocol to examine a limited number of variables, case study methods involve an in-depth, longitudinal examination of a single instance or event: a case. They provide a systematic way of looking at events, collecting data, analyzing information, and reporting the results. As a result the researcher may gain a sharpened understanding of why the instance happened as it did, and what might become important to look at more extensively in future research. Case studies lend themselves especially to generating (rather than testing) hypotheses.
Rogers, in Business Analysis for Marketing Managers (1978) distinguishes case studies from case histories and projects. He describes a case history as an event or series of events set in an organisational framework with or without a related environment. The events are described in some detail with the main and subsidiary points highlighted. Actions taken by subjects in the case are described; reactions, responses and effects on other subjects are related, and events taken to a conclusion or to a point that is irreversible. Medical cases are typical of the category. Symptoms are described, probable and possible causes suggested, treatment recommended, prognosis recorded, and the date when the patient was discharged or buried.
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Beep Knowledge System - Detailed case reports with advanced search facilities on the use of information and communication technology. Features multiple search methods, help and contact information.
Case Study: Knowledge Portal at Cisco - Report by John Schneble describes the design and development of a knowledge portal for Cisco Systems. Published by the American Society for Training and Development (ASTD).
DesignNet - Offers description and outcomes of the research project of the Politecnico di Milano University - INDACO Department. Includes news.
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Knowledge Management at Arthur D. Little - Organization and Technology - Discusses the implementation, organizational alignment process and system roll-out. By Dr. Patricia Spallek and Stefan Dietlein. [PDF]
Meta Description: [ Software AG provides a full range of products and services to deliver a Service-oriented Architecture (SOA) IT infrastructure, based on high-performance databases, application development tools and integration technologies ]
Learning and Innovation - Armed With Intelligence - Shared knowledge is the Department of Defense's not-so-secret weapon. By Perry Glasser, CIO Magazine.
Meta Description: [ Shared knowledge is the Department of
Defense's not-so-secret weapon ]
Managing Knowledge The Chevron Way - Prepared remarks for delivery by Kenneth T. Derr, Chairman of the Board and Chief Executive Officer, Chevron Corporation, to the Knowledge Management World Summit.
Meta Description: [ Speech By Kenneth T. Derr, Chairman of the Board and Chief Executive Officer, Chevron Corporation, to the Knowledge Management World Summit ]
McKnow - Results of research projects designed to develop automated and user-oriented methods and algorithms. Features searchable database of project summaries, research teams and contact details. [English and Dutch].
Meta Description: [ Home page of the McKnow project, a research project on automated and user-oriented methods and algorithms for knowledge management. ]
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On-Line Distance Learning, Learning Communities and Knowledge Management - Adisorn Na Ubon of the University of York examines the application of techniques from KM to the problems of distance education. Offers references and links to related resources.
Meta Description: [ Research at the University of York that examines the application of tools and techniques to the problems of Learning Communities in Online Distance Education ]
The Competitive Semiconductor Manufacturing Human Resources Project - Findings of a University of California, Berkeley project on information sharing in different organizational contexts. Features articles that compare and contrast differences between the U.S. and Japanese semiconductor industry.
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